Service disconnection and collection activities resumed for Maryland nonresidential customers on October 1, 2020. If there are any questions, please call 1-80. Our employees will be taking appropriate preventive measures such as wearing Personal Protective Equipment (PPE) and maintaining social distancing will be in place to protect personal health. If you have received multiple estimates, your account may need to be rebilled based on actual readings. Actual meter readings help us provide you with accurate billing and consumption information. Customers are urged to contact us while enhanced payment arrangements are still available.įor information about assistance programs, including arrearage forgiveness programs for which residential customers may be eligible, please visit Assistance Programs.įield personnel in the community performing collection activities will be following proper safety measures and take necessary precautions against the spread of COVID-19.ĭuring the pandemic, your bill amount may have been estimated due to the suspension of actual meter readings for the safety of our customers and employees.Įffective June 1, 2021, JCP&L will resume reading all meters. Service terminations for nonresidential customers resumed on October 15, 2020.Ĭustomers who are having difficulty paying their bills should call us to arrange a payment plan and request information on potential assistance programs to avoid termination. Disconnection notices can be used as proof of situation by agencies who provide financial support to assist with bills. Service terminations for residential customers will resume no sooner than July 6, 2021. In New Jersey, we will comply with any state orders to postpone disconnection activities as long as necessary. To avoid termination, call us to arrange a payment plan and visit Assistance Programs to search for the agencies that may be able to provide help paying your bill. If you are having difficulty paying your residential bill, you may be eligible for outside assistance programs and payment arrangements based on your household income level. Payment Arrangements & Assistance Programs These notices can be used as proof of situation by agencies who provide financial support to assist with bills. All normal collections practices have resumed including payment plan options and requirements for reconnections.
If the termination date on your disconnection notice is on or after November 9, 2020, your service may be terminated for non-payment. Service disconnection and collection activities resumed for Pennsylvania customers effective November 9, 2020. – 6 p.m.įor information about assistance programs for which residential customers may be eligible, please visit Assistance Programs.įield personnel in the community performing collection activities will be following proper safety measures and taking necessary precautions against the spread of COVID-19.
All normal collections practices have resumed including payment plan options, requirements for reconnections, and late payment charges.Ĭustomers who are having difficulty paying their bills and are at risk for disconnection should call us immediately to arrange a payment plan and request information on potential assistance programs to avoid termination.Ĭontact us Monday – Friday, from 8 a.m. If the termination date on your disconnection notice is on or after October 5, 2020, your service may be terminated for non-payment. Service disconnection and collection activities have resumed for Ohio customers, on October 5, 2020.
Service Disconnections Resumed on October 5, 2020